Managing Product Images and Media

This guide explains how to manage images and media for products in QuoteCloud, helping you keep your catalogue visually accurate and appealing for quotes and sales documents.

Frequently Asked Questions

What is the purpose of managing product images and media in QuoteCloud?

Managing product images and media in QuoteCloud keeps your product catalogue visually accurate and appealing so quotes, proposals, and sales documents reflect the products you sell. Well-maintained visuals improve clarity for customers, reduce misunderstandings, and help documents better represent your offerings.

Using clear product visuals also strengthens brand presentation when you generate documents with sales quoting software or sales proposal software like QuoteCloud.

Where do product images and media appear within QuoteCloud?

Product images and other media are used throughout the QuoteCloud product catalogue and document generation system. They can appear in price tables, line items on quotes and proposals, and in generated sales documents to provide clear visual context for products and services.

Media included in the catalogue will also be available to use in templates created with QuoteCloud's proposal software and quote software features.

What types of media can be included in QuoteCloud documents?

QuoteCloud's document generation tools support rich media to enhance documents, including product images, animated GIFs, and embedded videos. These media types make quotes and proposals more engaging and informative for customers.

Using a mix of static images, GIFs, and video can help demonstrate product features, usage, or variations directly inside your generated quotes and proposals.

How do I add, update, or replace product images in QuoteCloud?

Images and media are managed through the product catalogue management features in QuoteCloud. Use the product entry controls to add new visuals, update existing images, or replace outdated media so your catalogue stays current and consistent across documents.

After updating media in the catalogue, templates and future generated files will use the latest visuals assigned to each product.

Will images and media carry through to document templates and generated files?

Yes. Media you maintain in the product catalogue can be used by QuoteCloud's document generation features, ensuring visuals assigned to products appear in templates, quotes, proposals, and exported documents.

This ensures that your quote software and proposal software outputs remain consistent with the catalogue visuals you manage.

How should I organise product visuals for the best customer experience?

Organise product visuals so they are clear, consistent, and easy for customers to understand. Use consistent aspect ratios, high-quality images, and the same background style across similar items to create a professional appearance.

Group variant images (colors, sizes), add concise descriptive captions or alt text, and use descriptive filenames so images are easier to find and reuse in your sales quoting software and proposal software workflows.

What are recommended image formats, sizes, and naming practices?

Use web-friendly image formats (for example, JPEG and PNG for photos and logos, GIF for simple animations) and common video embed formats where allowed. Optimize images for fast loading by compressing files while keeping sufficient quality to represent your products clearly.

Name files with clear, descriptive terms (product-name_color_view.jpg) and include meaningful alt text. Consistent naming and optimisation make your quote software documents load faster and improve accessibility and searchability.

What should I do if images or media do not appear correctly in generated documents?

If media doesn't appear correctly, first confirm the asset is uploaded and assigned to the correct product in the catalogue. Check for unsupported formats or very large file sizes that may be blocked during generation.

Other troubleshooting steps: clear any browser cache, re-save the product entry to force an update, or check template settings to ensure media placeholders are enabled. If issues persist, contact QuoteCloud support with the product ID and media filename for assistance.