Question 1

How do I delete multiple products at once in QuoteCloud?

Accepted Answer

To delete multiple products at once in QuoteCloud: 1) Select the checkbox beside each product you want to remove in the Product Catalogue; 2) Continue selecting until all desired items are checked; 3) Click the three‑dot bulk actions menu in the table header to open bulk actions; 4) Choose “Delete Products” and confirm the deletion when prompted. The selected products will be permanently removed.

Question 2

Will deleting products remove them permanently from my Product Catalogue?

Accepted Answer

Yes. Using the bulk Delete Products action permanently removes the selected items from your Product Catalogue. Before you confirm deletion, export or back up any product data you might need for future quotes or proposals to avoid accidental data loss.

Question 3

Can I recover products after I delete them?

Accepted Answer

No — deletions performed via the bulk Delete Products action cannot be undone from the Product Catalogue UI. If you accidentally delete items, contact QuoteCloud support immediately and provide any exported files or screenshots you have. To prevent loss, export your product list or keep a backup before performing bulk deletes.

Question 4

Where can I find the QuoteCloud Help Center?

Accepted Answer

The Help Center is accessible from within the QuoteCloud app (look for the Help/Support link or question‑mark icon in the header) and from the QuoteCloud website. It can be opened from any page in QuoteCloud and houses user guides, support forms, and training resources.

Question 5

What resources are available in the Help Center?

Accepted Answer

The Help Center contains step‑by‑step user guides (including bulk product actions), video tutorials, onboarding and training materials, FAQs, and a support request form. You’ll also find documentation on integrations (for example QuickBooks Online) and tools that help keep your quote software and proposal software workflows running smoothly.

Question 6

How do I submit and track a support request?

Accepted Answer

Submit a support request via the Help Center’s support form—include your account details, a clear description, and screenshots if possible. After submission you’ll receive a confirmation email with a ticket number and a link to track the status of your request through the Help Center portal.

Question 7

Are training materials available to help me manage products and quotes?

Accepted Answer

Yes. QuoteCloud’s Help Center provides training materials such as guided walkthroughs, video tutorials, and onboarding documents to help you manage your Product Catalogue and create accurate quotes and proposals. You can also request live training or demos through support or your account manager.

Question 8

What should I do if the Help Center doesn't open or there is a suspected service outage?

Accepted Answer

If the Help Center won’t open, try refreshing the page, clearing your browser cache, or using a different browser or device. Check the QuoteCloud status or system announcements (if available) for reported outages. If the issue persists, submit a support request by email or the alternative contact method listed in your account and include error details and screenshots so support can investigate quickly.

Deleting Multiple Products