Question 1

How do I duplicate a product in QuoteCloud?

Accepted Answer

To duplicate a product in QuoteCloud (your sales quoting software), open the Product Catalogue, locate the product, click the three‑dot product actions menu, and choose Duplicate. QuoteCloud will create a copy automatically—then locate the new item and edit details like name, SKU, pricing, or category as needed.

Question 2

What information is copied when I duplicate a product?

Accepted Answer

Duplicating a product creates a full copy of the selected product’s details so you don’t have to start from scratch. Common fields copied include the product name, description, SKU, pricing and category. After duplication, review and update any fields that should differ for the new item.

Question 3

Can I duplicate multiple products at once?

Accepted Answer

The Duplicate action in the Product Catalogue creates a single copy of the selected product. If you need to create many similar products, consider using QuoteCloud’s catalogue management workflows or contact support for recommended bulk options to streamline the process.

Question 4

Will duplicating a product affect my existing quotes or proposals?

Accepted Answer

No—duplicating a product only adds a new product record to your Product Catalogue. Existing quotes or proposals that reference the original product are not changed. Use the duplicated product in future quotes or proposals created with your sales proposal software or quote software.

Question 5

Where can I find the Help Center in QuoteCloud?

Accepted Answer

You can access the Help Center from within the QuoteCloud app via the Help or Support link (commonly in the header, user menu, or footer). The Help Center is also available from the QuoteCloud website and contains guides and self‑service resources for the sales quoting and proposal software.

Question 6

What resources are available in the Help Center?

Accepted Answer

The Help Center includes step‑by‑step user guides, how‑to articles (like duplicating a product), training materials, video tutorials, and a support request form. It also links to system status or outage information so you can check for service issues affecting QuoteCloud.

Question 7

How do I submit and track a support request?

Accepted Answer

Open the Help Center and choose the Contact or Submit a Request option. Provide relevant details—account name, product SKU, screenshots, and steps to reproduce—so the support team can act quickly. After submission you’ll receive a ticket or email confirmation and can track updates through the Help Center or your support inbox.

Question 8

What should I do if the Help Center doesn't open or I suspect a system outage?

Accepted Answer

If the Help Center won’t load, try refreshing the page, using a different browser or device, and disabling browser extensions or VPNs that may block content. If you still can’t access help or suspect an outage, check the QuoteCloud status information in the Help Center or contact support directly for assistance.

Duplicating a Product