Getting started with QuoteCloud

QuoteCloud + Freshsales

From Freshsales deal to signed QuoteCloud document

Zapier can create a QuoteCloud document from your template when a Freshsales deal reaches the right stage, and update the deal when the client signs. Reps quote from the deal and the pipeline shows what was really agreed.

Connect on Zapier Start free trial

Connects through QuoteCloud’s Zapier app · Essentials and up

FS123
1QuoteCloud document2Zapier3Freshsales

What Freshsales is

Freshsales is Freshworks' sales CRM for contacts, accounts and deal pipelines; on Zapier it appears as Freshsales Suite. QuoteCloud customers connect it so documents start from deals and signatures update them.

See Freshsales triggers and actions on Zapier

Workflows

Three Zaps worth building first

Each one is a trigger in one app and the steps that follow in the other. Build them as they are, or change any step.

01

Create the proposal when a deal moves to the proposal stage

  1. WhenFreshsalesDeal Updated
  2. ThenQuoteCloudCreate Document

With a Zapier filter on the deal stage, a deal moving to Proposal creates a QuoteCloud document from your template with the account, deal name and price-table rows for licences and implementation.

Software & SaaS

02

Mark the deal won and log a note when terms are signed

  1. WhenQuoteCloudDocument Signing Complete
  2. ThenFreshsalesFind Deal
  3. ThenFreshsalesUpdate Deal
  4. ThenFreshsalesAdd Note

Once every signer has signed, Zapier finds the deal, moves it to won and adds a note with the document name and signing date.

Recruitment services

03

Give the account manager a task when the client opens the proposal

  1. WhenQuoteCloudRecipient First Viewed Document
  2. ThenFreshsalesCreate Task

The first time the client opens the proposal, the account manager gets a Freshsales task to follow up.

IT services

In practice

How three businesses use QuoteCloud with Freshsales

Example businesses from our industry pages, and the job the connection does for each.

Software & SaaS

Plinthwork

Plinthwork sells maintenance planning software and runs its pipeline in Freshsales. When the Tidemark Property Services deal moves to Proposal, Zapier creates a QuoteCloud document from the Plinthwork proposal template, with price-table rows for seats, term and implementation. The account executive checks it before sending. Optional modules stay as options for Lena Albright to tick.

QuoteCloud for software & SaaS

IT services

Quillfield IT

Quillfield IT sends proposals like Managed IT and security, per user, to clients such as Calder Physio Group. When Jake Calder first opens it, Zapier creates a Freshsales task for the account manager, Nina Castell, to call. She knows the proposal has been seen before she picks up the phone.

QuoteCloud for iT services

Recruitment services

Ashby Lane Recruitment

Ashby Lane Recruitment sends terms such as the Chief Financial Officer search for Bellbrook Foods, which needs the chief executive and the chief people officer to sign. When both have signed, Zapier finds the deal in Freshsales, marks it won and adds a note. The search team can start the brief knowing the terms are in place.

QuoteCloud for recruitment services

Setup

Set it up in Zapier

  1. 1

    Connect both apps in Zapier

    Sign in to QuoteCloud and Freshsales Suite in Zapier. Zapier will ask for your Freshsales account details.

  2. 2

    Choose the direction

    Use Deal Updated or New Deal to create QuoteCloud documents, or a QuoteCloud trigger such as Document Signing Complete to update Freshsales.

  3. 3

    Filter and map

    Add a Zapier filter so only the right deal stage continues, then map deal fields to data items and price-table rows.

  4. 4

    Test, then turn it on

    Update a test deal or sign a test document, check both apps, then publish the Zap.

QuoteCloud’s Zapier app and API are on the Essentials plan and up. Documents created through the API or Zapier carry a per-document fee of US$2.00, $1.80 or $1.60 by volume.

FAQ

QuoteCloud and Freshsales: questions

Is this Freshsales or Freshsales Suite on Zapier?

QuoteCloud pairs with the Freshsales Suite app on Zapier, which is the one to choose when you build the Zap. It covers Freshsales deals, contacts and accounts. The connection runs through QuoteCloud's Zapier app; you need QuoteCloud on Essentials or up.

Is there a trigger for a deal stage change?

Freshsales Suite on Zapier offers Deal Updated and New Deal triggers rather than a stage-specific one. Use Deal Updated with a Zapier filter that only continues when the stage matches, such as Proposal. Without the filter, every update to a deal would create a new QuoteCloud document.

What can Zapier fill in on the QuoteCloud document?

Create Document starts from a QuoteCloud template and fills data items and price-table rows at creation: label, note, price, quantity, term, tax and discount. It cannot tick options or choose content blocks, so pick the template with the right sections. The recipient ticks options when they review the document.

What does creating documents from Freshsales cost?

API and Zapier access is on Essentials and up. Documents created through the API or Zapier carry a fee of US$2.00, $1.80 or $1.60 each, depending on volume. Zaps that only update Freshsales after a QuoteCloud event don't create documents. You'll also need a Zapier plan that covers your Zaps.

Send the quote in QuoteCloud. Let Zapier do the follow-through.

Try QuoteCloud free for 14 days, then connect Freshsales through Zapier when you’re on Essentials or above.

Start free trialBook a demo

Don’t see your app?

Thousands more connect through QuoteCloud’s Zapier app. Search for yours, pick a QuoteCloud trigger or action, and build the Zap.

See every app on Zapier