QuoteCloud FAQ, organised your way.
QuoteCloud is quoting, proposal and eSignature software. Businesses use it to build interactive quotes and proposals with price tables and a product catalogue, get them signed online, take deposits through Stripe or PayPal, and connect their CRM and accounting tools. There is a free plan, paid plans from US$14.95 per user per month and a 14-day free trial.
No credit card required409 answers in 16 topics
01/ 05
Get started
2 topics, 51 questions
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Getting started
What QuoteCloud is, who it's for and how to begin.
- What is QuoteCloud?
- Is there a free trial of QuoteCloud?
- How long does it take to get started with QuoteCloud?
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Pricing and plans
Plans, the free trial, the free plan, add-ons and billing.
- How much does QuoteCloud cost?
- Is there a free QuoteCloud plan?
- Is there a free trial, and which plans does it cover?
02/ 05
Create documents
3 topics, 82 questions
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Quotes and price tables
Price tables, optional items, discounts, tax and the product catalogue.
- What is a QuoteCloud price table?
- Can clients choose optional items in a quote?
- How do discounts work in a QuoteCloud quote?
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Proposals, templates and content
Proposals, templates, the content library, content locking and the editor.
- What is QuoteCloud proposal software?
- Does QuoteCloud have ready-made proposal and quote templates?
- Can QuoteCloud convert my existing Word or PDF template?
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Branding and AI
Custom branding, white-labelled email and the AI Co-Worker.
- What can I brand in QuoteCloud documents?
- Can I remove QuoteCloud branding from what my clients see?
- Can I send documents from my own email address?
03/ 05
Sign and get paid
4 topics, 105 questions
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eSignatures
Legally binding signatures, signers, verification and the certificate.
- Are QuoteCloud eSignatures legally binding?
- Do my clients need a QuoteCloud account to sign?
- Can more than one person sign the same document?
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Payments
Taking deposits and payments by card or PayPal from the quote.
- Can clients pay directly from a QuoteCloud quote?
- Which payment gateways does QuoteCloud support?
- Which QuoteCloud plans include online payments?
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Approvals and collaboration
Approval workflows, comments, versions and working as a team.
- What is an approval workflow in QuoteCloud?
- Which QuoteCloud plan includes approval workflows?
- How do approvers approve or reject a document?
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Tracking and the dashboard
Know when documents are opened and signed, and manage them all in one place.
- Can I see when a client opens my quote and how long they read it?
- What do the document statuses mean?
- How do I find a document quickly?
04/ 05
Connect your tools
3 topics, 68 questions
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CRM integrations
Salesforce, HubSpot, Pipedrive, Zoho, monday.com and more.
- Which CRMs does QuoteCloud integrate with?
- Which QuoteCloud plan do I need to connect my CRM?
- Does QuoteCloud integrate with Salesforce?
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Accounting and payment integrations
Xero, QuickBooks, FreshBooks, Stripe and PayPal.
- Which accounting software does QuoteCloud integrate with?
- Can QuoteCloud create invoices in Xero, QuickBooks Online or FreshBooks?
- How do I connect QuoteCloud to Xero?
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Automation, Zapier and API
Zapier, Make.com, the API, Google and Microsoft apps, Slack and Teams.
- Does QuoteCloud work with Zapier?
- Which QuoteCloud events can trigger an automation?
- Does QuoteCloud have a document generation API?
05/ 05
Run your account
4 topics, 103 questions
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Security and privacy
Where data lives, encryption, access control, SSO and privacy requests.
- How secure is my data in QuoteCloud?
- Where is my QuoteCloud data hosted?
- Is my data encrypted in QuoteCloud?
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Account, onboarding and support
Users and teams, onboarding help, training and how to get support.
- How do I add a new user to my QuoteCloud account?
- What is a user role in QuoteCloud, and what can it control?
- What onboarding is included with QuoteCloud?
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Industries
Travel, telco, trades, IT services and other industries.
- Which industries use QuoteCloud?
- How does QuoteCloud work for travel agencies?
- How does QuoteCloud work for telcos and ISPs?
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QuoteCloud compared
How QuoteCloud compares with other proposal, quoting and eSignature tools.
- QuoteCloud vs PandaDoc: what's different?
- QuoteCloud vs Proposify: what's different?
- Is QuoteCloud a DocuSign alternative?
Questions for Sales
Quoting, proposals, signatures and getting paid, faster.
-
Getting started
What QuoteCloud is, who it's for and how to begin.
- What is QuoteCloud?
- Is there a free trial of QuoteCloud?
- How long does it take to get started with QuoteCloud?
-
Pricing and plans
Plans, the free trial, the free plan, add-ons and billing.
- How much does QuoteCloud cost?
- Is there a free QuoteCloud plan?
- Is there a free trial, and which plans does it cover?
-
Quotes and price tables
Price tables, optional items, discounts, tax and the product catalogue.
- What is a QuoteCloud price table?
- Can clients choose optional items in a quote?
- How do discounts work in a QuoteCloud quote?
-
Proposals, templates and content
Proposals, templates, the content library, content locking and the editor.
- What is QuoteCloud proposal software?
- Does QuoteCloud have ready-made proposal and quote templates?
- Can QuoteCloud convert my existing Word or PDF template?
-
Branding and AI
Custom branding, white-labelled email and the AI Co-Worker.
- What can I brand in QuoteCloud documents?
- Can I remove QuoteCloud branding from what my clients see?
- Can I send documents from my own email address?
-
eSignatures
Legally binding signatures, signers, verification and the certificate.
- Are QuoteCloud eSignatures legally binding?
- Do my clients need a QuoteCloud account to sign?
- Can more than one person sign the same document?
-
Payments
Taking deposits and payments by card or PayPal from the quote.
- Can clients pay directly from a QuoteCloud quote?
- Which payment gateways does QuoteCloud support?
- Which QuoteCloud plans include online payments?
-
Approvals and collaboration
Approval workflows, comments, versions and working as a team.
- What is an approval workflow in QuoteCloud?
- Which QuoteCloud plan includes approval workflows?
- How do approvers approve or reject a document?
-
Tracking and the dashboard
Know when documents are opened and signed, and manage them all in one place.
- Can I see when a client opens my quote and how long they read it?
- What do the document statuses mean?
- How do I find a document quickly?
-
CRM integrations
Salesforce, HubSpot, Pipedrive, Zoho, monday.com and more.
- Which CRMs does QuoteCloud integrate with?
- Which QuoteCloud plan do I need to connect my CRM?
- Does QuoteCloud integrate with Salesforce?
-
Accounting and payment integrations
Xero, QuickBooks, FreshBooks, Stripe and PayPal.
- Which accounting software does QuoteCloud integrate with?
- Can QuoteCloud create invoices in Xero, QuickBooks Online or FreshBooks?
- How do I connect QuoteCloud to Xero?
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Automation, Zapier and API
Zapier, Make.com, the API, Google and Microsoft apps, Slack and Teams.
- Does QuoteCloud work with Zapier?
- Which QuoteCloud events can trigger an automation?
- Does QuoteCloud have a document generation API?
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Security and privacy
Where data lives, encryption, access control, SSO and privacy requests.
- How secure is my data in QuoteCloud?
- Where is my QuoteCloud data hosted?
- Is my data encrypted in QuoteCloud?
-
Account, onboarding and support
Users and teams, onboarding help, training and how to get support.
- How do I add a new user to my QuoteCloud account?
- What is a user role in QuoteCloud, and what can it control?
- What onboarding is included with QuoteCloud?
-
Industries
Travel, telco, trades, IT services and other industries.
- Which industries use QuoteCloud?
- How does QuoteCloud work for travel agencies?
- How does QuoteCloud work for telcos and ISPs?
-
QuoteCloud compared
How QuoteCloud compares with other proposal, quoting and eSignature tools.
- QuoteCloud vs PandaDoc: what's different?
- QuoteCloud vs Proposify: what's different?
- Is QuoteCloud a DocuSign alternative?
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01
Before you buy
What it is, what it costs, how it compares and whether it fits.
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02
Getting set up
Templates, branding, integrations and your team.
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03
Everyday use
Quoting, signing, getting paid and keeping track.
Most asked, answered straight.
The short answer first; open any question for the full one.
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01
Getting started
What is QuoteCloud?
QuoteCloud is quoting, proposal and eSignature software: create, send, track, sign and get paid inside one interactive document.
Full answer to: What is QuoteCloud?
QuoteCloud is quoting, proposal and eSignature software. You build a quote or proposal from templates and content blocks, price it with price tables and your product catalogue, and send it from your own email service. Your client reads it, chooses options, comments, signs and pays inside the same interactive document, and you can see when it is opened. QuoteCloud is provided by Corporate Interactive Technology Pty Limited in Sydney, Australia, and has been in business since 2013.
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02
Pricing and plans
How much does QuoteCloud cost?
Free is $0; Starter US$14.95, Essentials US$39 and Business US$59 per user per month; Enterprise is priced on request.
Full answer to: How much does QuoteCloud cost?
QuoteCloud has a Free plan at $0 for one user. Paid plans are priced per user per month: Starter US$14.95, Essentials US$39 and Business US$59. In Australia, Essentials is AU$64.95 and Business AU$94.95 per user per month. Enterprise is priced per seat or per document after a conversation with sales. Prices exclude applicable taxes, and there is no lock-in contract.
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03
Quotes and price tables
What is a QuoteCloud price table?
The content block that holds a quote's line items and works out quantities, discounts, tax, subtotals and the total.
Full answer to: What is a QuoteCloud price table?
A price table is the content block in a quote or proposal that holds the line items and calculates the totals. You add products from the product catalogue or type ad hoc lines, group them under section headings, and the table works out quantities, discounts, tax, subtotals and the overall total as you build. Clients see a clean, interactive table in the browser where they can tick permitted options, change permitted quantities, then accept and sign. Price tables are included from the Essentials plan.
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04
Proposals, templates and content
What is QuoteCloud proposal software?
Software for building, sending, tracking and eSigning proposals from templates, reusable content and interactive pricing.
Full answer to: What is QuoteCloud proposal software?
QuoteCloud is sales proposal software that lets you create, send, track and eSign client proposals and quotes in one place. You build each proposal in a drag-and-drop editor from templates, a shared content library and content blocks such as text, price tables, Gantt charts, diagrams and eSignatures. The client opens it in a browser on any device, chooses permitted options, comments, signs and can pay, and you are notified when it is opened. eSignatures are included on every plan.
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05
Branding and AI
What can I brand in QuoteCloud documents?
Your logo, your fonts, colours and backgrounds, price table styling and PDF headers and footers.
Full answer to: What can I brand in QuoteCloud documents?
Upload your company logo under Details & Branding, add your own typefaces to the Font Book and set a default typography so headings and paragraphs use them. Style containers, columns and blocks with your colours, borders and background images, style price table headers, lines and totals, and add PDF headers and footers with your logo, dates and legal text. Save styled sections to the content library and build templates from them, so every proposal and quote starts on brand.
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06
eSignatures
Are QuoteCloud eSignatures legally binding?
Yes. QuoteCloud eSignatures are legally binding and eIDAS compliant, with a certificate of authenticity and an audit trail on every completed document.
Full answer to: Are QuoteCloud eSignatures legally binding?
Yes. QuoteCloud eSignatures are legally binding and eIDAS compliant, eIDAS being the EU regulation for electronic signatures. Every completed document includes a certificate of authenticity and an audit trail, documents are protected with 256-bit encryption on Amazon Web Services hosting, and you can switch on one-time passcode verification so the right person signs. Electronic signatures are widely used for quotes, proposals, contracts and other business agreements, but some documents carry special legal requirements, so check the rules that apply to your document type and jurisdiction.
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07
Payments
Can clients pay directly from a QuoteCloud quote?
Yes. On Essentials and above, clients pay by Stripe or PayPal from the quote or proposal right after they sign it.
Full answer to: Can clients pay directly from a QuoteCloud quote?
Yes. Once you connect a payment gateway, clients can pay straight from the quote or proposal, on the same page, right after they accept and eSign it. When a client signs, they receive the payment request in the document and pay by card through Stripe or with PayPal. The document is then marked Paid on your dashboard, so the quote, the signature and the payment stay together and you can see who has paid without chasing.
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08
Approvals and collaboration
What is an approval workflow in QuoteCloud?
A set of rules that decides which documents need internal sign-off before they are sent, and who signs them off.
Full answer to: What is an approval workflow in QuoteCloud?
An approval workflow is a set of rules that decides which quotes, proposals and contracts need internal sign-off before they reach the customer, and who gives it. You build it as a flow diagram in QuoteCloud's workflow editor: a trigger that decides when it applies, optional Switch conditions that route documents down different paths, approval steps, and a Ready to Send or Reject to Send outcome. Typical uses are large deals, deep discounts, non-standard terms and key accounts.
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09
Tracking and the dashboard
Can I see when a client opens my quote and how long they read it?
Yes. From Essentials, QuoteCloud tracks when a document is opened and how long it is read, with real-time notifications.
Full answer to: Can I see when a client opens my quote and how long they read it?
Yes. QuoteCloud shows the moment a client opens a quote, proposal or contract and how long they spend reading it, with real-time document tracking and email notifications on Essentials, Business and Enterprise. The view is recorded in the Document History, so you can follow up at the right time instead of guessing whether the quote was seen.
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10
CRM integrations
Which CRMs does QuoteCloud integrate with?
Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, monday.com and Zendesk Sell, plus other CRMs through Zapier.
Full answer to: Which CRMs does QuoteCloud integrate with?
QuoteCloud lists integrations with Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, monday.com and Zendesk Sell, and with Zendesk for support tickets. Pipedrive connects directly, Salesforce connects through the Salesforce Sync add-on or through Zapier, and HubSpot, Zoho CRM, Dynamics 365, monday.com and Zendesk Sell connect through Zapier. A CRM that is not on the list can usually be connected through Zapier, Make.com or the QuoteCloud API.
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11
Accounting and payment integrations
Which accounting software does QuoteCloud integrate with?
Xero, QuickBooks Online and FreshBooks, each connected through Zapier.
Full answer to: Which accounting software does QuoteCloud integrate with?
QuoteCloud lists integrations with Xero, QuickBooks Online and FreshBooks. Each one connects through Zapier, with no code: a QuoteCloud event, such as a recipient signing a quote, runs an action in the accounting app, such as creating an invoice or a customer. Other accounting or finance tools supported by Zapier or Make.com can be connected the same way, or through the QuoteCloud API.
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12
Automation, Zapier and API
Does QuoteCloud work with Zapier?
Yes. Zapier connects QuoteCloud to thousands of apps, and it is included from the Essentials plan.
Full answer to: Does QuoteCloud work with Zapier?
Yes. QuoteCloud has a Zapier app, so it can connect to thousands of other apps without code. A QuoteCloud event, such as a recipient signing, can run an action in another app, and an event in another app, such as a new deal or a spreadsheet row, can create a QuoteCloud document. Zapier is included from the Essentials plan at US$39 per user per month. Zapier itself is a separate service with its own plans.
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13
Security and privacy
How secure is my data in QuoteCloud?
QuoteCloud runs on AWS with 256-bit encryption, encrypts data in transit and at rest, is GDPR compliant and controls access by role.
Full answer to: How secure is my data in QuoteCloud?
QuoteCloud is hosted on Amazon Web Services and protects documents with 256-bit encryption in your own private cloud workspace. Data transferred between you and QuoteCloud is encrypted, and personal data is encrypted at rest on the hosting servers. QuoteCloud is GDPR compliant. Custom roles, team access settings and content locking control who can view, edit and send documents, and Enterprise adds single sign-on and IP range filtering.
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14
Account, onboarding and support
How do I add a new user to my QuoteCloud account?
Go to Settings › Users & Roles › Users, click Create New User, enter their details, team and role, and save to send an invitation.
Full answer to: How do I add a new user to my QuoteCloud account?
Open Settings from the profile icon, then go to Users under Users & Roles and click Create New User. Enter the person's email address, first and last name, and optionally job title and phone numbers. Assign at least one team and one role, optionally choose a manager, and click Save. QuoteCloud emails an invitation; the user clicks Accept Invitation, completes their profile and creates a password. Until then they show as Unverified.
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15
Industries
Which industries use QuoteCloud?
Any business that quotes, proposes or contracts; QuoteCloud has pages for 28 industries, from trades to travel.
Full answer to: Which industries use QuoteCloud?
Any business that sends quotes, proposals or contracts. QuoteCloud publishes pages for 28 industries, grouped as trades and construction (including HVAC, plumbing and landscaping), professional services (accounting, consulting, legal and recruitment), creative and marketing, hospitality, events and travel, health, finance and insurance, property, and industry and technology, including telecommunications and IT services. Templates, price tables and the product catalogue adapt to how each business prices its work.
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16
QuoteCloud compared
QuoteCloud vs PandaDoc: what's different?
QuoteCloud includes price tables, a product catalogue and payments on Essentials (US$39); PandaDoc includes them from Business (US$49 annual, US$65 monthly).
Full answer to: QuoteCloud vs PandaDoc: what's different?
As of October 2026, PandaDoc includes pricing tables, a product catalogue and payment collection from its Business plan, at US$49 per seat per month billed annually or US$65 monthly; its Starter plan is US$19 annually or US$35 monthly. PandaDoc's Free plan gives 5 documents a month with eSignatures but no pricing tables or payments. QuoteCloud includes interactive price tables, the catalogue and Stripe or PayPal payments on Essentials at US$39 per user per month, and its Free plan gives 2 documents a month.
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