01Via Zapier
Start a quote from a new deal
- WhenZendesk SellNew Deal
- ThenQuoteCloudCreate Document
A quote is created from your template with the deal's contact, company and deal name filled in, ready for the rep to add products and send.
IT services
QuoteCloud + Zendesk Sell
Connect QuoteCloud to Zendesk Sell through Zapier and a new deal can start the quote, with the contact, company and deal name already filled in. When your client opens and signs it, the deal record shows what happened.
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Via Zapier
Zendesk Sell is a sales CRM for managing leads, contacts and deals through a pipeline. QuoteCloud customers keep their pipeline in Zendesk Sell and use QuoteCloud for the quotes and proposals that clients read, accept and eSign.
See the QuoteCloud + Zendesk Sell Zaps on ZapierWorkflows
Each one is a trigger in one app and the steps that follow in the other. Build them as they are, or change any step.
01Via Zapier
Zendesk SellNew DealA quote is created from your template with the deal's contact, company and deal name filled in, ready for the rep to add products and send.
IT services02Via Zapier
Zendesk SellFind Deal
Zendesk SellCreate NoteThe moment the client first opens the quote, a note is added to the matching deal, so the rep knows it is being read.
Software & SaaS03Via Zapier
Zendesk SellFind Deal
Zendesk SellUpdate DealWhen every signer has signed, the deal is moved to your won stage, so sales and management read the same pipeline.
TelecommunicationsIn practice
Example businesses from our industry pages, and the job the connection does for each.
IT services
Quillfield IT sells managed IT and cloud support to small firms, and every opportunity starts as a deal in Zendesk Sell. When Nina Castell added a deal for Thornbury & Webb, Zapier created the managed services proposal with Rebecca Webb's details filled in. Nina added the support plan from the product catalogue, and the price table totalled itself, tax included.
QuoteCloud for iT servicesSoftware & SaaS
Plinthwork sells maintenance planning software, and its account executives work their deals in Zendesk Sell. When Dana Whitcombe at Mossbank Health Partners first opened her subscription quote, a note landed on the deal. Theo Marchetti saw it in his pipeline and called while the pricing was fresh, instead of waiting a week to chase.
QuoteCloud for software & SaaSTelecommunications
Tallwire Communications quotes business internet, voice and managed services across multiple sites. When Priya Nair signed the service agreement for Saltmarsh Freight Co.'s three sites, Zapier moved the deal to won in Zendesk Sell. Jordan Hale's manager saw the win in the pipeline without asking, and provisioning could start from the signed document.
QuoteCloud for telecommunicationsSetup
Create a Zap and sign in to QuoteCloud and Zendesk Sell when Zapier asks. Zapier access to QuoteCloud is on the Essentials plan and up.
Choose Zendesk Sell's New Deal to start a quote, or a QuoteCloud event such as Recipient First Viewed Document or Document Signing Complete to update the deal.
For Create Document, pick your template and map the deal's contact, company and name. For the deal side, use Find Deal, then map the stage or note you want written.
Run the Zap with a test deal and a quote sent to an @example.com address, check both apps, then switch it on.
Zapier access is on QuoteCloud's Essentials plan and up, and each document created through Zapier or the API carries a fee of US$2.00, $1.80 or $1.60 by volume.
FAQ
Through QuoteCloud's Zapier app. Each Zap pairs a trigger in one app with actions in the other. A new deal in Zendesk Sell can create a QuoteCloud document, and QuoteCloud events such as Recipient First Viewed Document or Document Signing Complete can add a note to the deal or update it. No code is needed.
No. Each Zap is a one-way automation that runs when its trigger fires. A deal can start a quote, and a quote event can update the deal, but these are separate Zaps. Editing the deal after the quote is sent won't change the quote, so revise the document in QuoteCloud when the details change.
Zapier can fill data items and price-table rows when the document is created, with a label, note, price, quantity, term, tax and discount for each row. It doesn't tick options or choose content blocks. Optional extras in your template stay there for the client to tick when they review the quote.
Any of QuoteCloud's Zapier triggers can start a Zap, including Document Created, Recipient First Viewed Document, Recipient Signed Document, Document Signing Complete and Document Status Changed. Use Zendesk Sell's Find Deal to locate the right deal, then Update Deal or Create Note to write the change to it.
Zapier access is on QuoteCloud's Essentials plan and up. Each document created through Zapier or the API carries a fee of US$2.00, falling to $1.80 and $1.60 at higher volumes. Zaps that only update deals or add notes don't create documents, so they carry no QuoteCloud fee. Your Zapier plan's own task limits apply too.
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