Monthly cleaning audit reports clients actually read
Each site's scores against your target, the six-month trend, what you're doing about each finding, and photos, from your audit app's results.
- 5/5 on G2
- 4.2 on Capterra
- Building QuoteCloud since 2013
QuoteCloud turns each site's monthly cleaning audit into a branded report: scores by zone against your target, the trend over six months, findings with photos and what you're doing about them. Scores come from your audit app; an AI assistant connected through QuoteCloud's MCP service can be set up to draft the report for review.
Last reviewed by the QuoteCloud team
An engineered drawing of Halden House, Level 3, for a fictional contractor, Pellucid Facility Services, with a square gauge rising from each of six zones to its October audit score: open office 92, meeting rooms 88, kitchen 78, washrooms 81, lift lobby 90 and stairs 84. A dashed plane across the floor marks the 85% target; the kitchen, washrooms and stairs gauges fall below it and are hatched. Beside it, the report card PF-QA-2410: an average of 83.6% against the 85% target, 4 of 7 zones below target and quoted in PF-3142, and the last six months' averages as small bars.
The October report for Halden House, as Clare reads it
Your report template filled with the month's scores: average against target, every zone, the findings and what you're doing about them, a photo, and the trend.
Monthly quality audit report
Halden House · October 2026 audit
Each month we audit every zone against our 85% target and send you the scores, the trend and what we're doing about anything below target.
Halden House · October 2026
- Open office, levels 1–6 92%
- Meeting rooms 88%
-
Kitchens & breakouts
78%
Vinyl dull and scuffed at the Level 3 servery In extra-work quote PF-3142
-
Washrooms
81%
Grout discoloured in the Level 3 and Level 5 washrooms In extra-work quote PF-3142
- Reception & lift lobbies 90%
-
Level 3 carpet, traffic lanes
72%
Traffic lanes stained between the lifts and the kitchen In extra-work quote PF-3142
-
High-level surfaces
84%
Dust on supply vents and ledges, levels 2 and 3 In extra-work quote PF-3142
Last six months
- 88May
- 90Jun
- 87Jul
- 91Aug
- 89Sep
- 83.6Oct
Finding photo · Level 3, lifts to kitchen
- Traffic lane stained (72%)
- Glass partitions: passed
- Kitchen entry: start of the lane
What we're doing about it
- Re-cleaned the zones this agreement covers within five working days (kitchens, washrooms, high-level surfaces).
- Carpet traffic lanes need hot-water extraction, outside the nightly scope: quoted in PF-3142.
- Level 3 servery vinyl to be stripped and sealed with the carpet work, on one Saturday.
Clare WhitcombeCan the carpet and the servery be done on the same Saturday?
Theo VanceYes: both on Sat 7 Nov, finished by 2 pm.
One report per site, every month
The same template for each site in the portfolio, with that site's own zones, scores and findings.
Halden House · October 2026
- Open office, levels 1–6 92%
- Meeting rooms 88%
-
Kitchens & breakouts
78%
Vinyl dull and scuffed at the Level 3 servery
-
Washrooms
81%
Grout discoloured in the Level 3 and Level 5 washrooms
- Reception & lift lobbies 90%
-
Level 3 carpet, traffic lanes
72%
Traffic lanes stained between the lifts and the kitchen
-
High-level surfaces
84%
Dust on supply vents and ledges, levels 2 and 3
Last six months
- 88May
- 90Jun
- 87Jul
- 91Aug
- 89Sep
- 83.6Oct
Below target, with the reason why
Six levels of offices. The average slipped under 85% for the first time in six months, and the report says why: four zones, each with a finding and the fix.
- Carpet traffic lanes at 72%
- Re-cleaned what the agreement covers
- The rest quoted in PF-3142
Northgate Medical Suites · October 2026
- Consult rooms 94%
- Waiting room & reception 91%
- Patient washrooms 89%
- Staff kitchen 86%
-
Corridors
79%
Black heel marks along the vinyl corridors
-
Treatment room glass
82%
Smears on the glass partitions in rooms 4 to 7
Last six months
- 91May
- 92Jun
- 90Jul
- 93Aug
- 92Sep
- 86.8Oct
Above target, with two findings
Medical suites cleaned to the clinical checklist. Above target overall, with two zones the auditor flagged: heel marks in the corridors and smears on treatment-room glass.
- Consult rooms at 94%
- Two findings, two quote lines
- Same template as every site
Lakeview Business Park, Building C · October 2026
- Offices 90%
- Meeting rooms 87%
-
Warehouse amenities
77%
Shower recess grout stained in the warehouse amenities
-
Boardroom chairs
80%
Marks on the fabric boardroom chairs
-
Bin bay
70%
Bin bay floor sticky and odorous
Last six months
- 86May
- 88Jun
- 85Jul
- 87Aug
- 86Sep
- 80.8Oct
A different auditor, the same report
Offices and warehouse amenities, audited by Ines Marlow. The bin bay scored 70%; the report says it's washed down monthly under the agreement and quotes more often as extra work.
- Bin bay at 70%
- Findings in the auditor's words
- Trend over six months
Know the report was read, and answer questions in it
Send the report from QuoteCloud instead of attaching a PDF. You see when Clare opens it and for how long, and she can comment on a finding right in the report.
When she asks whether the carpet and the servery can be done on the same Saturday, Theo answers in the thread, and the extra-work quote follows the same day.
- Document tracking: opened, how often, how long
- Client comments on the report, answered in the thread
- Slack or Microsoft Teams alerts for document updates, comments and actions
- Findings outside the scope go to a separate quote the client signs
Document tracking: Essentials and up
What we're doing about it
- Re-cleaned the zones this agreement covers within five working days (kitchens, washrooms, high-level surfaces).
- Carpet traffic lanes need hot-water extraction, outside the nightly scope: quoted in PF-3142.
- Level 3 servery vinyl to be stripped and sealed with the carpet work, on one Saturday.
Clare WhitcombeCan the carpet and the servery be done on the same Saturday?
Theo VanceYes: both on Sat 7 Nov, finished by 2 pm.
Activity
- Report sentTheo Vance · Fri 23 Oct, 8.45 am
- Report openedClare Whitcombe · 3 times, 11 minutes
- Comment on the carpet workAnswered by Theo Vance
- Extra-work quote PF-3142 signedClare Whitcombe · Fri 23 Oct
Send next month's audits from QuoteCloud
Free for 14 days, no credit card required. Send us your current audit report and we'll convert it into a QuoteCloud template during the trial.
Why it matters
Contracts are kept month by month, in the report
A facilities manager who reads a clear report each month knows what you cleaned, what fell short and what you did about it. That's the conversation that gets the agreement renewed.
Renewals and rate reviewsWhat goes into a cleaning audit report
Your template, built once in QuoteCloud and filled each month.
Scores against your target
Each zone's score from your audit app, the average and your own target. QuoteCloud shows your figures; it doesn't calculate them.
Six-month trend
The last six averages side by side, so a dip reads as a dip, not a crisis.
Findings and fixes
The auditor's words for each zone below target, and what you've done or will quote.
Marked-up photos
Photos of findings with numbered notes from the image editor (Starter and up).
Drafted for review
An AI assistant connected through QuoteCloud's MCP service can be set up to draft the report from the scores.
Or filled by Zapier
Zapier can create the report from your template and fill its data items from your audit app's export (Essentials and up).
Audit reports: questions
Does QuoteCloud run our cleaning audits?
No. Your audit or inspection app runs them and holds the scores. QuoteCloud is where the monthly report goes to the client: your template with the scores, trend, findings and photos, tracked when it's opened, with comments from the client.
Can the report link to a quote for the extra work?
Yes. Findings outside your scope can be priced from your product catalogue in a separate extra-work quote the client signs online. The report names the quote, so the finding and the fix stay together.
How do the scores get into the report?
However suits your team: typed into the template, filled by Zapier from your audit app's export into data items, or drafted by an AI assistant connected through QuoteCloud's MCP service. Zapier and MCP are on Essentials and up; every draft is reviewed before it's sent.
Will we know if the facilities manager read it?
Yes. Document tracking shows when a report is opened, how often and for how long, and the client can comment on any part of it. Slack and Microsoft Teams can alert you to document updates, comments and actions.
Can every site use the same report template?
Yes. Build the report once as a template with your target, sections and branding, and create one report per site each month. Each report holds that site's own zones, scores and findings.
More for cleaning contractors
Every page of the cleaning and facility services microsite.
-
From audit scores to report and quote with AIAn AI assistant connected through QuoteCloud's MCP service drafts the report and the extra-work quote for review.Explore
-
Extra work & periodical cleaning quotesCarpet extraction, strip and seal, high dusting and windows quoted from your price book and signed fast.Explore
-
Contract renewals & annual rate reviewsFind agreements on Expiring Soon, send the new rates, and get the renewal signed before the term ends.Explore
- Scope proposals from the site walk-throughZones, floor types, frequencies and marked-up photos from the walk-through, turned into a proposal the same week.
- Cleaning price calculators in the proposalArea × frequency ÷ production rate in a Spreadsheet block whose cells set each site's monthly line.
- Multi-site cleaning service agreementsEvery site's monthly charge, periodicals and terms in one agreement, signed by facilities and finance.
- Cleaning tender responses & specificationsAnswer a cleaning specification zone by zone, with locked company content and an approval before it goes.
- New sites & scope changes mid-contractAdd a site, change a frequency or drop a zone with a signed change document, not an email thread.
- CRM, accounting & workflow integrationsHubSpot, Pipedrive, Xero, QuickBooks, Zapier and your audit app, connected the way each one really connects.
- Cleaning templatesReal QuoteCloud cleaning quote, proposal and service agreement templates to start from.
- QuoteCloud implementation for cleaning contractorsYour pricing sheet rebuilt as a block, your price book loaded, templates converted and the team trained.
- FAQAnswers to the questions commercial cleaning and facility services contractors ask most.
Send this month's audit as a report
Free for 14 days. No credit card required.