Getting started with QuoteCloud

Proposals that go beyond the Zoho CRM Quotes module

Zoho CRM's Quotes module keeps your quotes as records for your team. QuoteCloud is what the buyer opens: packages to choose from, extras to tick, questions in comments, a legally binding eSignature and the deposit, with the deal updated when they sign.

Keep Zoho CRM for the deal and send the buyer a QuoteCloud proposal. They choose a package, tick extras, ask questions in comments, eSign on any device and pay the deposit through Stripe or PayPal. A Zap with QuoteCloud's Document Signing Complete trigger then finds the deal and moves it to Closed Won. eSignature is on every plan; Zapier on Essentials.

Last reviewed by the QuoteCloud team

Two overlapping panels with sample data. Behind, Harrowfield Fire & Security's CCTV proposal HF-SP-0436 for Simone Achebe of Larchmont Property Group: three camera packages, Core $18,400, Plus $24,900 (recommended) and Complete $31,600, and a price table with installation and two optional extras, the licence-plate camera ticked. In front, an illustration of the Zoho CRM deal at Closed Won with its amount updated to $33,100.00.

What does the buyer get that a quote record doesn't give them?

Harrowfield Fire & Security tracks every job in Zoho CRM. For a building like Calder House there is no single right answer: sixteen cameras, twenty-four or thirty-two, monitoring or not, a plate-reading camera at the gate or not. A fixed quote with one total means a round of emails for every change.

So Marcus Teo sends Simone Achebe a QuoteCloud proposal instead. She compares three packages side by side, ticks the gate camera, asks whether it reads plates at night, signs on her phone and pays the deposit. Zoho CRM stays the record of the deal, and a Zap brings the outcome back to it.

  • Keep using Zoho CRM's Quotes module for internal records if your team relies on it; the buyer's experience is the proposal.
  • The buyer's choices change the total in front of them, so the signed amount is the amount they chose.
  • eSignature is on every QuoteCloud plan; taking the deposit through Stripe or PayPal is on Essentials and up.

The same quote, from the buyer's side

Job by job, what the buyer does with a fixed quote document, and what they do in a QuoteCloud proposal.

The jobA fixed quote documentA QuoteCloud proposal
Choosing how much One total for one option, or several quotes to compare across attachments. Core, Plus and Complete side by side, your recommendation marked, one choice.
Adding extras An email asking for a revised quote with the gate camera. The buyer ticks the gate camera and the total, tax and deposit update on the page.
Asking a question A reply to the email the PDF came with, outside the quote. A comment on the proposal, answered by the rep where both can see it.
Signing Print, sign, scan and send back, or a separate signing tool. A legally binding eSignature on any device, with an audit trail and a certificate.
Paying the deposit An invoice after the order is confirmed. Paid by card through Stripe or PayPal when the buyer signs (Essentials and up).
Telling the CRM The rep updates the deal and the amount by hand, when they remember. A Zap moves the deal to Closed Won when the last signer signs. See the recipe.

Walk through Harrowfield's proposal

The sample CCTV proposal Simone Achebe signed. Try the packages and the extras: the totals and the deposit update.

A cover with the building, not a form

The building, the client's name and a short note from the designer, on your own branding.

Drafted from the deal
Harrowfield Fire & SecuritySecurity system proposal HF-SP-0436 Sample · fictional business
A security camera on a bracket at the corner of a white brick wall

Security system proposal

Larchmont · Calder House CCTV upgrade

Prepared for Larchmont Property Group · Simone Achebe · Prepared Mon 19 Oct 2026 · Valid until Mon 2 Nov 2026

Simone, here are three ways to replace Calder House's cameras, from the lobby and lifts to the car park. Plus is what we'd fit. Choose a package, tick any extras, ask us anything in the comments, then sign and pay the deposit to book the install.

Three packages and the extras, priced live

Choosing a package changes its line in the price table; ticking an extra adds it to the total, tax and deposit.

Price tables: Essentials and up

Products from Zoho CRM
Harrowfield Fire & SecuritySecurity system proposal HF-SP-0436 Sample · fictional business

Choose your camera package

Your system, priced

ItemQtyRateAmount
Camera package
Plus camera packageFrom the package you choose above
1 package $24,900 $24,900.00
Installation$6,750
Cabling, mounts & commissioningTwo technicians, four days on site
1 job $3,800 $3,800.00
Network video recorderSized for the package's recording days
1 ea $2,950 $2,950.00
Add if you'd like Tick to add
1 ea $1,450 $1,450.00
1 year $2,280 $2,280.00
Subtotal
$33,100.00
Tax (10%)
$3,310.00
Total
$36,410.00
Deposit on signing (20%)
$7,282.00

Questions answered on the proposal

Simone asked about night-time plate reading in a comment; Marcus answered it there. A Zap can turn each comment into a task in Zoho CRM.

Comments as tasks
Harrowfield Fire & SecuritySecurity system proposal HF-SP-0436 Sample · fictional business

Questions on this proposal

  • Install over four weekdays, out of hours in the lobby
  • Existing camera cabling reused where it tests sound

Simone AchebeWill the gate camera read plates at night? Residents come in late.

Marcus TeoYes: it has its own infrared lighting, so plates read day and night. We'd aim it at the gate's slow zone.

eSignature and the deposit together

A legally binding eSignature on any device, then the 20% deposit by card through Stripe. eSignature is on every plan; payments on Essentials and up.

When several people sign
Harrowfield Fire & SecuritySecurity system proposal HF-SP-0436 Sample · fictional business

Accept, sign and pay

Simone Achebe · Building manager

Signed online · Wed 21 Oct 2026

Deposit on signing (20%)

$7,282.00

Paid via StripePay with card or PayPal

Certificate of authenticity and audit trail attached

What the rep sees

Sent, viewed, the comment, the extra added, signed and paid, in order. Zaps bring the moments that matter to the Zoho CRM deal.

Activity on the deal
Harrowfield Fire & SecuritySecurity system proposal HF-SP-0436 Sample · fictional business

Activity

  1. Sent to Simone AchebeMon 19 Oct, 11:30 am · by Marcus Teo
  2. Viewed by SimoneMon 19 Oct, 3:10 pm
  3. Comment from SimoneTue 20 Oct, 9:02 am · answered by Marcus
  4. Licence-plate camera added by SimoneWed 21 Oct, 8:41 am
  5. Signed by Simone AchebeWed 21 Oct, 8:45 am
  6. Deposit paid$7,282.00 by card through Stripe

How does the signed proposal update the deal?

The buyer's choices changed the total, so the deal should hear about it. Every name is the exact event you pick in Zapier.

ZapSigning complete: Closed Won with the signed amount

  1. When QuoteCloudTriggerDocument Signing CompleteFires once every signer has signed.Passes on
    • Document title
    • Document reference
    • Total (if carried)
  2. Then Zoho CRMSearchFind Module EntryModule: Deals, by deal name.Searches on
    • Deal Name
  3. Then Zoho CRMActionUpdate Module EntryAmount only when your trigger's test data carries the total.Mapped in
    • Deal ID
    • Stage: Closed Won
    • Amount

The deposit is taken inside the document by QuoteCloud Payments (Stripe or PayPal), not by the Zap. Check your trigger's test data for the total before you map Amount.

Simone signs at 8:45 on Wednesday morning, with the Plus package and the gate camera. A minute later the Calder House deal is Closed Won and its amount reads $33,100.00, the total she chose before tax, instead of the $31,650.00 it was when Marcus sent it.

Result

The deal records the outcome the buyer chose, not the first number in the pipeline.

Essentials and up · no document created, no per-document fee

System design proposals in QuoteCloud

Send your next Zoho CRM deal a proposal

eSignature is on every QuoteCloud plan; price tables, payments and Zapier on Essentials and up. Start a free 14-day trial.

Which app does what?

Zoho CRM stays your system of record. QuoteCloud is the document the buyer works in. Zaps carry the moments between them.

  • Zoho CRM keeps

    Leads, contacts, accounts, deals and their stages, your products, tasks and reports, and the Quotes module if you use it for records.

  • QuoteCloud gives the buyer

    A branded proposal with packages, optional extras, comments, eSignature and a deposit, on any device, tracked from the first view.

  • Zaps carry

    The deal's details into the proposal, then views, comments, signatures, expiry and the signed PDF back to the deal, one Zap per job.

    Every field, mapped

Questions about the Quotes module and QuoteCloud

Do I have to stop using Zoho CRM's Quotes module?

No. Many teams keep Zoho CRM as the system of record and send the buyer a QuoteCloud proposal instead of a fixed quote document. The two aren't joined by a Zap on this site: the recipes keep the deal current, which is where pipeline reports look.

Can the buyer choose options in a QuoteCloud proposal?

Yes. A proposal can offer packages side by side and optional extras the buyer ticks, and the total, tax and deposit update as they choose. A Zap never ticks options for them: the buyer's choices are what they sign.

Are QuoteCloud eSignatures legally binding?

Yes. QuoteCloud's eSignatures are eIDAS compliant, protected with 256-bit encryption and come with a certificate of authenticity and an audit trail, with an optional one-time passcode. eSignature is included on every QuoteCloud plan, including Free.

Can the deal's amount change to what the buyer signed?

Yes, when your trigger carries the total. A Zap on QuoteCloud's Document Signing Complete finds the deal and runs Zoho CRM's Update Module Entry with the stage and the amount. Check the trigger's test data for the total first; if it isn't there, set the stage and update the amount by hand.

More Zoho CRM questions

More on QuoteCloud and Zoho CRM

Six use cases with the exact Zapier steps, then how to connect, the field map, the limits and the cost.

Your CRM keeps the deal. Your buyer gets the proposal.

Start a free 14-day trial of QuoteCloud, build a proposal template with packages and extras, and connect it to a test deal in Zoho CRM.