Getting started with QuoteCloud

Renewal quotes from seats used, not seats sold

The last 30 days of usage against the licence, turned into a renewal order form your team reviews and sends before the expiry date.

With QuoteCloud, a software vendor's renewal is an order form built from the renewal template with the account's real usage: seats from your own rule, the customer's request and any discount, which waits for approval over your limit. Expiry dates and the Expiring Soon filter show what's due. Agreements never renew by themselves.

Last reviewed by the QuoteCloud team

An engineered isometric drawing of the last 90 days of Mossbank Health Partners' agreement with Plinthwork, laid out as a runway on a plinth with pads at 90, 60 and 30 days and a dark expiry pad for 31 Jan 2027 (4). Docked at the start, the Expiring Soon list floats over the plinth (1). The agreement, a small dark block (3), moves from pad to pad. At day 60 the renewal order form (2) lands above the runway, an aqua route carries it on to day 30 when it is sent, and a tick lands on the day-30 pad when both have signed, before the expiry date. A circular detail enlarges the expiry pad: nothing renews by itself. A card shows the Expiring Soon list: Mossbank Health Partners in 12 days, Harbourline Facilities Group in 26, Brackenridge Foods in 40 and Ashcombe Dental Group in 46. The status card steps through 90 days out, on the list; 60 days out, renewal drafted from usage; 30 days out, 12% approved and sent by Theo; signed by Dana and Eamon before 31 Jan.

Plinthwork's 90 days before an expiry date

The customer success team's own plan for every renewal. QuoteCloud gives them the list, the draft and the signature; people decide when each step happens.

  1. 90 days

    It shows up on the list

    Every agreement has an expiry date, so the Expiring Soon filter shows Priyanka what's coming.

    Expiring Soon filter
  2. 60 days

    The renewal is drafted

    From the renewal template with this year's usage, by Theo, through Zapier from the CRM, or by an assistant through MCP.

    Template, Zapier or MCP
  3. 45 days

    Discount approved

    12% is over the 10% limit, so the draft waits In Review until Hollis approves.

    Approval workflow Business
  4. 30 days

    Sent and signed

    Theo sends it; Dana changes the seats she needs, then she and Eamon sign.

    eSignature
  5. Expiry

    Nothing lapses

    If a renewal isn't signed, the old agreement simply expires. Nothing renews or bills by itself.

    Expiry date

Plinthwork's own timeline, shown as an example. QuoteCloud doesn't send reminders or renew agreements automatically.

Mossbank's renewal, from seats used

Mossbank licensed 120 seats; 134 people used Plinthwork in the last 30 days. Plinthwork's rule (active users plus 4%, up to the next 5) puts 140 seats in the renewal, with analytics for the same 140 and single sign-on.

Dana asked for 12% off over 24 months. That's over the 10% limit, so Hollis approved it before Theo could send it. Change the seats or the term as Dana would: the monthly amount and the total contract value follow.

  • Usage shown from your own data
  • Seats and term the customer can change
  • Discount over your limit approved first
  • Two signers, certificate of authenticity

Price tables: Essentials and up · approval workflow: Business

Discount approvals and deal desk
PlinthworkRenewal order form PW-R-2291 Sample · fictional business

Usage at a glance Last six months

134 active users of 120 seats licensed

Who uses what

  • Work orders92%
  • Planned maintenance78%
  • Mobile app66%
  • Analytics41%

API calls

1.42 of 1.0 million calls a month included

Figures from Plinthwork's own usage data, as at 30 Sep 2026. QuoteCloud shows them; it doesn't measure them.

Your renewal

ItemQtyMonthlyOnce-off
Subscription · Growth plan
Growth seatsPW-GRW · Per seat · change the number of seats12% off
140 seats $3,942.40 —
Analytics add-onPW-ANL · Per seat12% off
140 seats $739.20 —
Single sign-on & audit logPW-SSO · Per account
1 $250 —
Options Tick to add
1 $120 —
1 $450 —
Once-off
Training for new usersPW-TRN · Two live sessions for the 20 added seats
1 — $1,200
Monthly after discount
$4,931.60/mo
Once-off
$1,200.00
Total contract value over 24 months
$119,558.40

Prices ex tax. Plinthwork invoices the subscription monthly in advance; repeating charges are shown here for agreement, not billed by QuoteCloud.

Document workflow

Approved

Triggered when Discount percentage greater than 10

  • Hollis GrantSales directorApproved

Must be approved before the order form can be sent.

  1. Approval request sent by Theo Marchetti
  2. Approved by Hollis Grant

Approval workflow · Business plan

Accept the renewal

2 of 2 signed

  • Dana WhitcombeOperations director, Mossbank Health Partners Signed9 Dec, 10:41 am
  • Eamon KerrChief financial officer, Mossbank Health Partners Signed9 Dec, 2:18 pm

Agreement summary

Plan
Growth · 140 seats
Monthly
$4,931.60 + tax
Term
24 months
Total value
$119,558.40

Certificate of authenticity and audit trail attached

Growing, steady or shrinking: the same template

Three of Plinthwork's renewals this quarter, each drafted from its own usage with the same seat rule.

PlinthworkRenewal order form PW-R-2291 Sample · fictional business

Usage at a glance Last six months

134 active users of 120 seats licensed

Who uses what

  • Work orders92%
  • Planned maintenance78%
  • Mobile app66%
  • Analytics41%

API calls

1.42 of 1.0 million calls a month included

Figures from Plinthwork's own usage data, as at 30 Sep 2026. QuoteCloud shows them; it doesn't measure them.

Your renewal

ItemQtyMonthlyOnce-off
Subscription · Growth plan
Growth seatsPW-GRW · Per seat · change the number of seats12% off
140 seats $3,942.40 —
Analytics add-onPW-ANL · Per seat12% off
140 seats $739.20 —
Single sign-on & audit logPW-SSO · Per account
1 $250 —
Options Tick to add
1 $120 —
1 $450 —
Once-off
Training for new usersPW-TRN · Two live sessions for the 20 added seats
1 — $1,200
Monthly after discount
$4,931.60/mo
Once-off
$1,200.00
Total contract value over 24 months
$119,558.40

Prices ex tax. Plinthwork invoices the subscription monthly in advance; repeating charges are shown here for agreement, not billed by QuoteCloud.

A woman presenting figures on a laptop to colleagues at a table

134 active on 120 seats: renew at 140

Mossbank outgrew its licence. The renewal adds 20 seats, training for the new users, and the API pack as an option.

  • 140 Growth seats at 12% off
  • 24 months, approved by Hollis
  • Training for 20 new users

Approval workflow: Business

QBR reports with expansion quotes
PlinthworkRenewal order form PW-R-2304 Sample · fictional business

Usage at a glance Last six months

55 active users of 60 seats licensed

Who uses what

  • Work orders88%
  • Planned maintenance81%
  • Mobile app72%
  • Sandbox12%

API calls

0.6 of 2.0 million calls a month included

Figures from Plinthwork's own usage data, as at 30 Sep 2026. QuoteCloud shows them; it doesn't measure them.

Your renewal

ItemQtyMonthlyOnce-off
Subscription · Scale plan
Scale seatsPW-SCA · Per seat · change the number of seats
60 seats $2,940 —
Options Tick to add
1 $450 —
Monthly
$2,940.00/mo
Total contract value over 12 months
$35,280.00

Prices ex tax. Plinthwork invoices the subscription monthly in advance; QuoteCloud shows the repeating charges for agreement and bills nothing.

A support specialist in headphones working at a monitor

55 active on 60 seats: renew as is

Harbourline uses what it pays for. The renewal keeps 60 Scale seats for 12 months and offers the premium support Oliver asked about as an option.

  • 60 Scale seats, no discount
  • Premium support to tick
  • No approval needed

Price tables: Essentials and up

Seat-based order forms
PlinthworkRenewal order form PW-R-2317 Sample · fictional business

Usage at a glance Last six months

152 active users of 200 seats licensed

Who uses what

  • Work orders84%
  • Planned maintenance61%
  • Mobile app58%
  • Analytics22%

API calls

0.9 of 1.0 million calls a month included

Figures from Plinthwork's own usage data, as at 30 Sep 2026. QuoteCloud shows them; it doesn't measure them.

Your renewal

ItemQtyMonthlyOnce-off
Subscription · Growth plan
Growth seatsPW-GRO · Per seat · change the number of seats5% off
160 seats $4,864 —
Analytics add-onPW-ANL · Per seat5% off
160 seats $912 —
Single sign-on & audit logPW-SSO · Per account
1 $250 —
Monthly after discount
$6,026.00/mo
Total contract value over 24 months
$144,624.00

Prices ex tax. Plinthwork invoices the subscription monthly in advance; QuoteCloud shows the repeating charges for agreement and bills nothing.

Two people reviewing printed documents at a table

152 active on 200 seats: right-size to 160

Brackenridge is in a budget review. Renewing at 160 seats for 24 months at 5% off keeps the account and shows the customer you're watching their usage.

  • 160 Growth seats, 5% off
  • Under the 10% limit: no approval
  • The customer can still change the seats

Price tables: Essentials and up

Renewals drafted by your AI assistant

Start your renewals from usage, not last year's PDF

Free for 14 days, no credit card required. Send us your renewal order form and we'll convert one template during the trial.

See which agreements expire next

Every Plinthwork agreement goes out with an expiry date. The Expiring Soon filter lists the ones ending in the next weeks, so Priyanka starts each renewal in time.

For many small renewals at once, bulk send creates a personalised copy of one template for each customer (Essentials and up, with volume-based costs).

  • Expiry dates on every agreement
  • The Expiring Soon filter
  • Bulk send for many small renewals

Expiry dates and bulk send: Essentials and up

Bulk send
Documents · Expiring soonPlinthwork Team view · sample data
  • All
  • Awaiting signature
  • Accepted
  • Expiring soon

5 subscription agreements near their expiry date

  • Growth, 120 seats, 12 monthsMossbank Health Partners · PW-1904 Expires 31 Janin 12 days Accepted
  • Scale, 60 seats, 24 monthsHarbourline Facilities Group · PW-1622 Expires 14 Febin 26 days Accepted
  • Growth, 200 seats, 24 monthsBrackenridge Foods · PW-1650 Expires 28 Febin 40 days Accepted
  • Starter, 25 seats, 12 monthsAshcombe Dental Group · PW-1958 Expires 6 Marin 46 days Accepted
  • Scale, 310 seats, 36 monthsQuarrybrook Council · PW-1188 Expires 19 Marin 59 days Accepted

A renewal is a new agreement your customer signs, not something that happens to them

QuoteCloud never renews, raises prices or bills by itself. Your team sends the renewal; the customer reads it, adjusts it and signs.

Send a renewal from usage data in five steps

The same steps whether Theo builds the draft, a Zap does or an assistant does.

  1. Find what's expiring

    The Expiring Soon filter lists agreements near their expiry date.

  2. Draft from the template

    Seats from your own rule and usage data, by hand, through Zapier, or by an assistant.

  3. Approve the discount

    Over your limit, it waits In Review for an approver (Business).

  4. Send it

    A person sends it, or bulk-sends many small ones from one template.

  5. The customer signs

    They adjust seats or term and sign; the deal goes to your CRM.

SaaS renewal questions, answered

Does QuoteCloud renew SaaS subscriptions automatically?

No. QuoteCloud doesn't renew agreements, raise prices, provision seats or bill subscriptions. Agreements carry an expiry date and the Expiring Soon filter shows which ones are due, so your team sends a renewal order form in time. The customer signs it like any other document.

How do we work out the seats for a renewal?

With your own rule and your own usage data. Plinthwork's sample rule is active users over the last 30 days plus 4%, rounded up to the next 5. Put the figures in the renewal yourself, through Zapier or the API from your systems, or have an assistant connected through QuoteCloud's MCP service draft it for review.

Can the customer change the seats or term on a renewal?

Yes, on the lines you make editable. With quantity editing they change the seats, and with term editing they choose 12, 24 or 36 months. The monthly amount and the total contract value follow, and the signed version records what they chose.

How do renewal discounts get approved?

On the Business plan, set an approval rule on discount percentage or total value. A renewal over the limit, such as 12% against a 10% limit, waits In Review until the approver agrees, and it can't be sent before then. Discounts under the limit go straight through.

Can we send many small renewals at once?

Yes. Bulk send, on Essentials and up with volume-based costs, creates a personalised copy of one template for each customer, and you see who has opened and accepted. For larger accounts, send each renewal on its own with its usage and terms.

More questions from software vendors

More for customer success teams

Renewals sit beside the quarterly review and the assistant that drafts both.

Renew on the seats your customers use

Free for 14 days. No credit card required.