Computer Repair Contract

Equipment Details

• Equipment Description: Equipment Description

• Reported Issue / Fault Description: Equipment Issue Description

• Condition at Drop-off / Acceptance: Equipment Condition At Start

Services to be Performed

The Service Provider agrees to perform the following work (as checked/agreed):

• Diagnostic assessment

• Hardware repair / replacement (parts)

• Software repair / OS reinstallation / software troubleshooting

• Data backup & recovery (if possible)

• Virus/malware removal / security scan

• Upgrades (RAM, storage, peripherals)

• Testing & Quality Assurance after repair

• Other (specify): Services Other

If additional issues are discovered during repair, the Service Provider will contact the Client to obtain consent before proceeding with extra work or parts replacement.

Payment Terms:

• Deposit (if required): Payment Deposit Amount payable on acceptance.

• Remainder payable upon completion and prior to return of equipment / parts.

• Accepted payment methods: Payment Methods.

Turnaround Time & Warranty

• Estimated Completion Date / Time: Repair Estimated Completion Date

• Warranty on Repair Work / Parts: Warranty Term , covers only the specific repair performed and/or parts replaced.

• Warranty does not apply to: user-inflicted damage, liquid damage, modifications by third parties, or software configuration changes after repair.

Data, Liability & Client Responsibilities

• The Client confirms they have backed up all data prior to repair. The Service Provider shall not be held liable for any data loss, corruption, or loss of software/settings.

• The Client agrees the equipment may undergo formatting or reinstallation as part of repair as required.

• The Service Provider is not liable for indirect losses, consequential damages, data loss or third-party software costs.

• Client agrees to provide truthful information regarding issues and to collect the equipment promptly upon repair completion.

Parts & Ownership

• Any replaced parts removed from the equipment become property of the Service Provider, unless otherwise agreed.

• If the Client fails to collect the repaired equipment within Hold Period Days days after completion notice, the Service Provider reserves the right to charge storage fees: Storage Fee Per Day per day and may dispose of equipment after additional warning.

Termination & Cancellation

• The Client may cancel the repair before work begins; diagnostic fee remains payable.

• Once repair work begins, cancellation may not be possible; costs for labour and parts (if already ordered) remain payable.

• If the Service Provider cannot repair the equipment (e.g. irreparable, obsolete, parts unavailable), they will inform the Client, any deposit is refunded or applied to diagnostic fee as agreed.

Governing Law & Dispute Resolution

This Contract is governed by the laws of Governing State Or Territory.
Any dispute arising under this Contract shall be resolved through good-faith discussion. If unresolved, the dispute may be submitted to mediation or legal proceedings in a court of competent jurisdiction.

Signatures