Service Delivery Agreement Template

SERVICE DELIVERY AGREEMENT

This Service Delivery Agreement (“Agreement”) is entered into as of 9 Nov 2026 by and between:

Scope of Services

The Provider agrees to deliver the following services (the “Services”) to the Client, as further detailed in any attached Schedule or Quote:

• Service 1: Service1 Description

• Service 2: Service2 Description

• ... (add more lines as necessary)

Deliverables:

• Deliverable 1: Deliverable1 Description

• Deliverable 2: Deliverable2 Description

Service Standards & Performance:

• Services will be performed according to the timeline and quality standards set out in this Agreement or any attached Statement of Work (SOW).

• Any changes, additions or deviations must be agreed in writing by both parties.

Fees & Payment Terms

In consideration of the Services, the Client agrees to pay the Provider as follows:

Payment Terms:

• Invoices will be issued upon Milestone / Delivery / Monthly (choose as applicable) or as per schedule in attached Quote.

• Payment is due within Payment Terms days of invoice date, unless otherwise agreed.

• Late payments may incur a late fee of Late Fee Rate% per month (or as applicable).

Contact Points

For the purposes of this Agreement, the following individuals are designated as primary contacts:

Provider Contact:
Name: Daniel Reyes
Email: daniel@acmeclimate.com.au
Phone: 0412 345 678

Client Contact:
Name: Sarah Mitchell
Email: sarah@mitchellco.com.au
Phone: 0423 456 789

(Optional: separate billing contact info can be provided if different from general contact)

Term, Termination & Cancellation

• Term: This Agreement commences on 9 Nov 2026 and continues until Expiry Date or “until services completed”, unless terminated earlier in accordance with this clause.

• Termination by Client: The Client may cancel the Agreement at any time by providing written notice to the Provider’s general contact.

• Termination by Provider: The Provider may terminate the Agreement if the Client materially breaches any term (e.g. payment default), after providing written notice and a reasonable cure-period of Cure Period Days days.

• Effects of Termination: On termination, the Client will pay for all Services performed and expenses incurred up to the termination date. Ownership and licensing of any deliverables will be governed by Section 6 below.

Intellectual Property & Ownership

• Unless otherwise agreed in writing, the Provider retains all rights, title, and interest in any intellectual property, materials, code, documentation or other work product created prior to or independently of this Agreement.

• For deliverables created under this Agreement:

  • If “Work-for-Hire” selected: Ownership transfers to Client upon full payment.

  • Otherwise: Provider grants Client a non-exclusive, non-transferable license to use the deliverables for the purposes described in this Agreement.

• Any third-party libraries, assets or components remain subject to their original licensing terms.

Confidentiality

Both parties agree to treat all non-public, proprietary or confidential information exchanged in connection with this Agreement as confidential. Neither party shall disclose such information to any third party without prior written consent, except as required by law.

Warranties, Liability & Indemnity

• The Provider warrants that Services will be performed in a professional manner consistent with industry standards.

• Disclaimer: Except as expressly set out, all other warranties (including merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by law.

• Neither party will be liable for indirect, special, incidental or consequential damages arising from this Agreement.

• Each party agrees to indemnify and hold harmless the other from any loss, damage or legal claims arising from their negligence, willful misconduct, or breach of this Agreement.

Governing Law & Dispute Resolution

• This Agreement shall be governed by the laws of Governing State Or Territory (e.g. NSW, Australia).

• In the event of a dispute, parties agree to first attempt to resolve the dispute via good-faith negotiation / mediation.

• If the dispute cannot be resolved within Mediation Period Days days, either party may refer the matter to arbitration or court proceedings in the appropriate jurisdiction.

Entire Agreement & Amendments

• This Agreement (including any attached Quote, SOW or Schedule) represents the entire understanding between the parties and supersedes all prior discussions or agreements (written or oral).

• Any amendments or modifications must be made in writing and signed by both parties.

• Failure to enforce any provision shall not be considered a waiver of that provision or the right to enforce it later.

Signatures