Passports, Visas and Health Requirements
You need to ensure that you have at least 6 months validity on your passport from the date of your return to Australia. If travelling on any passport other than Australian you must inform us immediately as it may be necessary to obtain a re-entry visa into Australia or visas for other countries and if you have a previous criminal record you could be denied entry into your country of destination. Whilst we offer full assistance it is the responsibility of each traveller to ensure that they have full and correct documentation to undertake their journey, and we do not accept any liability whatsoever.
Visas, including transit visas, are the passenger’s own responsibility. For more information please log on to: http://www.dfat.gov.au or http://www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to http://www.visalink.com.au.
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended some period in advance of travelling.
Travel Insurance
Your holiday safety and enjoyment is important to us and we support the Australian Government’s recommendation that all people travelling take out travel insurance.
Please ask your consultant for details on the travel insurance products that we provide, including a quote. You must obtain a Product Disclosure Statement (PDS) relating to the travel insurance product you are considering purchasing. We recommend that you read the document thoroughly before making the decision to proceed.
If you have any pre-existing medical conditions (as listed in the PDS) then cover for this may need approval by the Insurer. If you need cover for a pre-existing medical condition that requires approval by the insurer, we are able to provide you with information to assist in completing this application.
NOTE
If you have taken out another Travel Insurance Policy not offered by Sabre or believe you have adequate cover from a credit card policy we will require details of the insurance cover that you hold. In the event of a claim, should your Travel Insurance provider require paperwork from our office to support your claim, this will incur a AUD110.00 administration fee.
If you decline the offer to purchase travel insurance through our office, you will be requested to sign an Indemnity Form before travel documents will be released.
Frequent Flyers, Membership Numbers & Special Requests
Please advise your consultant of your Frequent Flyer or Cruiseline membership details for inclusion in your booking. We do not offer advice on Frequent Flyer eligibility on flights that we advertise or that you have booked. For more information on whether your airfare or cruise is eligible for rewards, you must contact the Third Party Provider directly. We do not take any responsibility should Third Party Travel Provider not register your trip. We recommend that you retain copies of your documentation and boarding passes as a record.
Please advise your consultant of any special requests that you have: ie: smoking or non-smoking, aisle or window seats, special dietary requests, airport assistance or hotel room type. Every attempt will be made by us to accommodate your request, and these will be passed on to the Third Party Travel Provider but cannot be guaranteed.