Client onboarding packs, completed and signed online

Welcome, explain, collect and sign in one interactive pack, so new clients are ready to start without a chain of emails.

A client onboarding pack welcomes a new client and gathers what you need to start: details, agreements and sign-off. In QuoteCloud you combine a welcome video, a process flowchart, a Forms block and an eSignature block in one document, send it as a link, and see when the client opens, completes and signs it.

No credit card requiredFree plan available

Illustration of a client onboarding pack with a checklist in QuoteCloud: “Welcome to Fernhill Bookkeeping” from Fernhill Bookkeeping for Oakridge Joinery Pty Ltd. It lists Welcome video from your bookkeeper, 2 min, Watched; Business details form, 8 questions, Completed; Engagement letter, Signature, Signed; Onboarding fee, One-off, $450.00. Total $450.00. Status: Signed.

How to send a client onboarding pack that is completed and signed online

4 steps, start to signature.

  1. Step 1: Build your onboarding template

    Add a table of contents, a welcome video and your how-we-work content from the content library.

  2. Step 2: Map the process

    Show what happens next with a flowchart, or a Gantt chart for the first weeks, so clients know what to expect.

  3. Step 3: Add forms and an agreement

    Insert a Forms block for the client's details and an eSignature block on the engagement terms.

  4. Step 4: Send, track and collect

    Send the pack as a link, see when it is opened and signed, and take any setup fee online.

Client onboarding packs before and after QuoteCloud

Less retyping, less chasing, no printing.

  • Before: Welcome email, PDF forms and contract sent separately

    With QuoteCloud: One link holds the welcome, forms, agreement and signature

  • Before: Chasing clients for missing details over weeks

    With QuoteCloud: Tracking and reminders show who has not finished yet

  • Before: Every onboarding pack rebuilt from an old one

    With QuoteCloud: A saved template and library content start each pack

QuoteCloud features for client onboarding packs

Each tile shows the plan it starts on. See QuoteCloud pricing.

  • Forms and eSignature together

    Clients answer your onboarding questions and sign the agreement without leaving the document.

    Plan: Business+

  • Flowcharts and Gantt charts

    Explain your onboarding process and first milestones visually, inside the welcome pack.

    Plan: Business+

  • Video, buttons and table of contents

    Add a welcome video, buttons that link to bookings or portals, and an automatic table of contents.

    Plan: Essentials+

  • Templates and content library

    Reuse approved welcome text, policies and agreements so every pack starts consistent.

    Plan: Essentials+

  • Online payments

    Collect an onboarding fee or first payment through Stripe or PayPal once the client signs.

    Plan: Essentials+

  • Customer reminders

    Automatic reminders nudge clients who have not completed and signed their pack.

    Plan: Business+

Who uses QuoteCloud for client onboarding packs?

Welcome packs, forms and agreements, completed and signed online.

  • Accountants and bookkeepers

    Send an engagement letter, client details form and fee in one pack the client signs online.

  • Agencies and consultancies

    Welcome new clients with a video, a process flowchart and a brief they complete before kick-off.

  • IT and managed services

    Collect site, user and access details with sign-off on the service terms before setup begins.

Templates you can make for client onboarding packs

Save each as a template once; reuse it for every client. Browse ready-made templates.

  • Client welcome pack
  • Engagement letter
  • Client intake form
  • Onboarding checklist
  • Kick-off brief
  • Service agreement
  • New client questionnaire

Industries that use QuoteCloud for client onboarding packs

A few of the industries it suits.

  • Accounting and bookkeeping
  • Marketing agencies
  • IT and managed services
  • Consulting
  • Recruitment
  • Financial services

Rated, secure and in business since 2013.

  • 4.2Capterra rating
  • 4.2Software Advice rating
  • 2013Building QuoteCloud since
  • eIDAS compliant eSignatures
  • 256-bit encryption
  • Hosted on AWS
  • GDPR compliant

Client onboarding packs: questions, answered

Try QuoteCloud for client onboarding packs. Free for 14 days.

No credit card required. Free plan available.