Website Maintenance Proposal
Prepared for:
Sarah Mitchell
Mitchell & Co.
Prepared by:
Daniel Reyes
Acme Climate Co.
Page 1 of 6
Introduction
Dear Sarah ,
This proposal outlines an ongoing website maintenance plan for Mitchell & Co. The aim is to keep your website secure, stable, and up to date, while giving you a reliable team to handle fixes, updates, and improvements without delays.
This plan is based on our understanding of your current website needs and the support level required to keep it performing well month to month.
Kind regards,
Daniel Reyes
Acme Climate Co.
daniel@acmeclimate.com.au
0412 345 678
Start date: Start Date
Term: Term Months months
Support hours: Support Hours / month
SLA: response within Response Time
About us
A trusted partner for ongoing website care and support
We provide website maintenance, hosting, and security services for commercial clients. Our focus is simple: keep your website available, secure, and performing so it can keep doing its job.
Why clients stick with us
Fast response times and clear communication
Security-first updates and monitoring
Structured monthly maintenance process (not ad-hoc fixes)
Client feedback
"Acme Climate Co. is fantastic in keeping our website up to date. We rely on our website as a crucial lead generation tool, and we've had no concerns with reliability or security since partnering with Acme Climate Co. ."
"At Acme Climate Co. , our point of contact is Daniel . We always get a response within a few hours when we contact them with a query or request, which is more than I can say for our prior website maintenance supplier."
What’s Included
Everything you need to keep your website secure, updated, and running smoothly
1) Security & Monitoring (Always-on)
24/7 uptime monitoring
Security monitoring and alerting
Critical incident notifications within [NotifyWithin] (e.g., 1 hour)
Priority handling for outages and security events
2) Backups & Recovery
Scheduled backups every [BackupFrequency] (e.g., 30 days or weekly)
Secure storage and retention: [BackupRetention]
Restore support if something goes wrong
3) Updates & Patching
CMS / plugin / dependency updates (as applicable)
Compatibility checks and safe deployment approach
Basic performance housekeeping (cache, cleanup where relevant)
4) Content & Minor Changes
Publish content you provide (pages/blogs) including images
SEO-friendly meta updates for new/updated pages
Minor layout/copy changes within included monthly allowance
Included monthly allowance
Includes up to [IncludedHours] hours per month of content/changes
Requests beyond the allowance are quoted separately or billed at [HourlyRate]
Pricing
Maintenance pricing designed for long-term value
service | Term | Price | total
recurring
cost | Cost | Tax | Total |
|---|---|---|---|---|---|---|
Starter Care | ||||||
Monitoring | 12 Months | $2,499.00 | $2,499.00 | $29,988.00 | $2,998.80 | $32,986.80 |
Updates | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
Backups | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
Growth Care | ||||||
Everything in Starter | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
More change hours & faster response | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
Priority Care | ||||||
Everything in Growth | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
Priority queue + quarterly review | 12 Months | $1.00 | $1.00 | $12.00 | $1.20 | $13.20 |
| Price | Tax | Total | |
|---|---|---|---|
| Minimum Month Cost | $2,505.00 | $250.50 | $2,755.50 |
| Full Term Cost | $30,060.00 | $3,006.00 | $33,066.00 |
| Total | $30,060.00 | $3,006.00 | $33,066.00 |
Billing
First invoice issued within [InvoiceWindow] (e.g., 24 hours) of acceptance
Invoices are issued [BillingCycle] (monthly / annually)
Payment terms: net [PaymentDays] days
Acceptance
Approve this plan and let us take care of the rest
By signing below, Mitchell & Co. agrees to the website maintenance plan described in this proposal.
Signed by:
Name: Sarah Mitchell
Company: Mitchell & Co.
Date: 12 Nov 2026
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About this template
How this document works
Use this proposal to outline the website services that you can provide The 6 pages cover Cover Page, Introduction, About us, Services & Deliverables, Pricing and Acceptance. Start from this document, add your logo, prices and terms, then send it as a live link your client signs online.
Questions
Before you start
Is this website maintenance template free?
Yes. Start a free 14-day QuoteCloud trial, no credit card needed, and the template opens ready to edit with your company details and logo.
Can clients sign it online?
Yes. The template has e-signature fields, so clients sign from any device and you are notified the moment they do.
Can clients choose optional extras?
Yes. Mark any line as optional and clients tick it on or off themselves; totals and tax update instantly.
Can I change the branding and sections?
Everything is editable: colours, fonts, images, page order and every section of text.
