Replacement guarantees and rebate scales, written once
Free replacement or a sliding rebate, in your words, locked against edits and chosen by the client when they sign.
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QuoteCloud keeps your guarantee wording consistent: write the replacement guarantee and the rebate scale once as a company block, lock it on the Business plan so consultants can't change it, and let clients choose between them in the terms. QuoteCloud doesn't track start dates or issue rebates: any credit is calculated and issued by you.
The guarantee block in sample terms of business from a fictional agency, Ashby Lane Recruitment: a free replacement if the hire leaves within 3 months, or a sliding rebate within 12 weeks (75%, 50% and 25% of the fee credited), with the conditions, shown as a locked company block.
Your guarantee, written once and dropped into every set of terms
The replacement guarantee and the rebate scale are company blocks in your content library. Consultants add them to a client's terms; on the Business plan they're locked, so nobody promises six months where your terms say three.
- Fee scale by salary bandTable block Locked
- Free replacement, 3 monthsGuarantee · with conditions Locked
- Sliding rebate, 12 weeksGuarantee · 75 / 50 / 25% Locked
- Introductions clause12 months from introduction Locked
- Exclusivity optionsContingent, exclusive, retained
- Invoicing & payment termsFee on the start date, 14 days Locked
- 1CoverClient, dates, expiry 30 June 2027
- 2Placement fees Locked block
- 3How we work the role From library
- 4Our guarantee: replacement Locked block
- 5Our guarantee: rebate scale Locked block
- 6Introductions Locked block
- 7Invoicing Locked block
- 8What's agreed & signaturesNotes, comments, two signers
One wording, every client
Edit the block in the library and new terms use the new wording from then on.
Content library: Essentials and up
Locked against edits
Consultants can't change a locked block's wording in a client's terms.
Content locking: Business
What the clause means for one placement
A sample of the arithmetic your team does when a hire leaves early: choose the fee, the guarantee the client picked and the week the hire left. The wording is the sample agency's; yours will differ.
ALOur guaranteeAL-TOB-2027 · Locked company block
50% of the fee credited
$7,125.00
Weeks 5–8 on the scale: 50% of $14,250.00, plus tax.
Worked out and issued by Ashby Lane Recruitment from its own accounts. QuoteCloud holds the signed clause; it doesn't track start dates or issue credits.
A sample with fictional figures, not legal advice. In QuoteCloud the guarantee is content in the terms the client signs: QuoteCloud doesn't track start or leaving dates, work out rebates, issue credits or enforce guarantee periods. Your team does that, from your own accounts.
The client's choice, on record with their signature
Procurement asks whether supervisor roles can have the rebate instead of the replacement. The consultant answers in a comment on the terms, and the answer stays with the document both sides signed.
If a hire leaves, you open the signed terms and see the guarantee that applies, the conditions and who signed, with a certificate of authenticity and an audit trail. On the Business plan, version history shows what changed between versions.
- Comments and replies on the document, visible to both sides
- Several signers, each in their own signature block
- Certificate of authenticity and audit trail on every signed document
What's agreed
- One fee scale for every permanent role at Harbourline Logistics, from payroll to the executive team.
- A 15% discount on every band for the year, in return for exclusivity on finance and supply-chain roles.
- No CVs or candidate details in this document: shortlists are shared separately, with each candidate's consent.
- Contract and temp staff are covered by a separate rate card.
Daniel FerrisCan we choose the rebate instead of the replacement for warehouse supervisor roles?
Jonah, Ashby LaneYes. Pick the guarantee per role when you brief us: the rebate scale applies to any role you choose.
Accept these terms
1 of 2 signed
- Chloe TanChief financial officer, Harbourline Logistics Signed4 Jun, 10:18 am
- Daniel FerrisProcurement manager, Harbourline Logistics Awaiting signature
Terms summary
- Fees
- 15–22% by band
- Discount
- 15% for FY2027
- Guarantee
- Replacement or rebate
- Expires
- 30 Jun 2027
Certificate of authenticity and audit trail attached
Lock your guarantee wording in QuoteCloud
Free for 14 days, no credit card required. Send us your terms and we'll convert them, guarantee and all, into a template during the trial.
Guarantees · in your words
A guarantee is a promise. Make it the same one every time.
Most guarantee disputes start with a promise that differs from the master terms. One locked block, chosen by the client and signed, leaves nothing to argue about later.
What a guarantee block usually covers
The parts agencies tend to write into their guarantee. The wording is always yours.
Free replacement
How long it applies from the start date, and how many replacements you'll run.
Sliding rebate
The share of the fee credited in each period after the start date.
Conditions
Fees paid within terms, notice within a set number of days, and similar conditions.
Exclusions
Redundancy, restructure or changes to the role, as your terms define them.
Choice per role
Whether the client picks replacement or rebate when they brief each role.
How credits are issued
A credit note from your accounts, never a refund through QuoteCloud.
From scattered promises to one locked guarantee
Four steps, done once for the whole agency.
Agree the wording
Your directors settle the replacement, the rebate scale and the conditions.
Save it as a block
Add both guarantees to the content library as company blocks.
Lock it
Lock the blocks on the Business plan so consultants can't edit them.
Use it in every template
Your terms templates pick up the blocks; clients choose and sign.
Guarantee and rebate questions
Can I stop consultants changing our guarantee wording?
Yes, on the Business plan. Save the replacement guarantee and the rebate scale as company blocks in the content library and lock them. Consultants can add the blocks to a client's terms but can't edit the locked wording. The content library itself is on Essentials and up.
Can clients choose between a free replacement and a rebate?
Yes. Write both into your terms and let the client choose per role when they brief you, or offer them as a single choice in a role confirmation. The choice is recorded in the signed document, with its certificate of authenticity and audit trail.
Does QuoteCloud calculate or pay rebates?
No. The rebate scale is your agency's wording in the terms. If a hire leaves early, your team works out any credit from the signed terms and issues it from your own accounts. QuoteCloud doesn't track start or leaving dates, enforce guarantee periods or process refunds.
Is QuoteCloud's guarantee wording legal advice?
No. The guarantee, rebate scale and conditions shown on these pages are fictional samples. Write your own wording with your own adviser; QuoteCloud carries it exactly as you write it and records who signed it.
Can we change the guarantee for one key client?
Yes. Keep a second version of the block in the library, such as a six-month replacement for a key account, and use it only in that client's terms. Lock both versions on the Business plan, and add an approval rule, for example on the customer company, if a director should see those terms before they go out.
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One guarantee, the same in every set of terms
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