Getting started with QuoteCloud

Signed with a finger, deposit paid on the spot

The customer signs the quote on your phone or theirs and pays the deposit by card or PayPal on the same page, before you pack up the van.

In QuoteCloud the customer signs the quote and pays straight away on the same page: a deposit set as a percentage of the total or a fixed amount, or the full price, by card through Stripe or by PayPal. The quote is marked Paid and you see it at once. Payments: Essentials and up; eSignatures: every plan.

A sample hot water quote from a fictional business, Ridgeline Trade Services: the homeowner's drawn signature, signed in person on site at 9:31 am, and a 30% deposit of $1,523.94 marked paid via Stripe. In front, the activity the business sees: quote opened, heat pump chosen, safe tray added, signed on site, deposit paid and a job created in ServiceM8 through Zapier.

What happens at the front door

Four steps on one page, whether you hand over your phone or the customer opens the link on theirs.

  1. Go through the total

    Show the option they chose, the add-ons and the deposit, worked out from the total.

  2. Hand over or send

    Open the signing view on your device, or send the link to their phone.

  3. They sign

    With a finger or a mouse. No account needed, and every signature gets an audit trail.

  4. They pay the deposit

    By card through Stripe or by PayPal, straight after signing. The quote is marked Paid.

Tick an add-on and the deposit follows

The deposit is a percentage of the quote, so it moves with every choice the customer makes. Try it: tick the water hammer arrestor or the longer warranty, and the deposit below changes with the total.

Prefer a fixed amount for every job, or the full price for a small one? Set that in the quote's payment settings instead.

  • A percentage of the total, or a fixed amount
  • Or ask for the full amount on signing
  • Paid by card through Stripe, or by PayPal

Payments: Essentials and up · eSignatures: every plan

Take payments in QuoteCloud
Ridgeline Trade ServicesJob quote RT-4127 Sample · fictional business

Your quote

ItemQtyRateAmount
Call-out & labour$633
Call-out & site assessmentToday's visit
1 visit $95 $95.00
Licensed plumberRemove old unit, install and commission
3.5 hr $118 $413.00
Licensed electricianDisconnect, new isolator, reconnect
1 hr $125 $125.00
Your new system
Heat pump, 270 LThe option you choose above
1 ea $3,480 $3,480.00
Parts$385
Tempering valveRequired on new installs
1 ea $185 $185.00
Valves, fittings & connectorsIsolation valve and flexible hoses
1 lot $140 $140.00
Removal & disposalWe take the old unit away
1 ea $60 $60.00
Add-ons Tick to add
1 ea $120 $120.00
1 ea $95 $95.00
1 ea $180 $180.00
Subtotal
$4,618.00
Tax (10%)
$461.80
Total
$5,079.80
Deposit to book (30%)
$1,523.94

Accept, sign and pay the deposit

Hannah Whitfield · Homeowner

Signed in person on site · 14 Oct, 9:31 am

Deposit to book (30%)

$1,523.94

Paid via StripePay with card or PayPal

Certificate of authenticity and audit trail attached

Deposits the way you already take them

Connect a payment gateway once, then set the payment on each quote or in the template.

  • Percentage or fixed

    30% to book a hot water job, $200 for a small repair, or the full price. The amount fills in from the price table.

  • Stripe or PayPal

    Card payments through Stripe or payments through PayPal. A gateway is required; availability and fees vary by region.

  • Marked Paid

    Once paid, the quote shows as Paid on your dashboard, with a Paid filter and the payment in the document's history.

  • No card details stored

    Payments run through the gateway. QuoteCloud does not store your customers' card details.

  • A Stripe account per team

    Run two trading names? Each team can connect its own Stripe account.

  • Signed first, then paid

    The payment request appears once the quote is accepted and signed, so a paid deposit always comes with a signature.

Take your next deposit before you leave

Free for 14 days, no credit card required. Connect Stripe or PayPal and send a quote with a deposit.

And the balance? That's your invoice.

QuoteCloud takes the deposit, or the full amount, at the moment the quote is signed. It does not run instalments, send payment reminders or bill the balance when the job is done.

Invoice the balance from your accounting software as you do today. On the Business plan the signed quote can reach Xero or QuickBooks through the native integrations, or through Zapier on Essentials.

  • Deposit or full payment on signing: QuoteCloud
  • Progress payments and the final balance: your invoices
  • Recurring service charges: invoiced by you, as set out in the agreement

Deposits and signing: questions

Can customers pay a deposit when they sign a quote?

Yes, from the Essentials plan. Connect Stripe or PayPal, then set the payment on the quote as a percentage of the total, a fixed amount or the full price. Straight after signing, the customer pays on the same page and the quote is marked Paid. Gateway availability and fees vary by region and provider.

Can the customer pay on my phone on site?

Yes. Open the quote's signing view on your phone or tablet and hand it over; the customer signs and then pays by card or PayPal on the same page. Or send the link and they sign and pay on their own phone, with no account needed.

Does QuoteCloud take instalments or bill the balance?

No. QuoteCloud takes a deposit or the full amount when the quote is signed, through Stripe or PayPal. It doesn't run instalment plans, send payment reminders or charge the balance when the job's done. Invoice the balance from your accounting software, as you do today.

Does QuoteCloud store card details?

No. Payments run through the third-party gateway, Stripe or PayPal, and QuoteCloud does not store your customers' card details. Documents are protected with 256-bit encryption and hosted on Amazon Web Services, and every signed quote carries an audit trail and a certificate of authenticity.

Which plan do I need to take deposits?

Accepting payments is included on Essentials (US$39 per user per month), Business (US$59) and Enterprise, not on Free or Starter. eSignatures are included on every plan, and Essentials and Business start with a 14-day free trial with no credit card.

More questions from trades

Signed, paid and booked in one visit

Free for 14 days. No credit card required.